Login Information

Learn about the secure login process for accessing your NDAX account and trading platform

1
Account Access

To access your NDAX account, you will need your registered email address and password. These credentials are created during the account registration process and are essential for secure entry to the platform.

Your email serves as your unique identifier, while your password should be strong and known only to you to maintain account security.

2
Two-Factor Authentication

NDAX employs Two-Factor Authentication (2FA) as an additional security layer. After entering your credentials, you will be prompted to provide a verification code from your authenticator app.

This security measure ensures that even if someone obtains your password, they cannot access your account without physical access to your authentication device.

3
Security Features

The NDAX platform incorporates multiple security protocols to protect your account and assets. These include encrypted connections, session timeouts, and monitoring for suspicious activity.

Always verify you are on the official NDAX website before entering any login information, and ensure your connection is secure (look for HTTPS in the address bar).

4
Password Recovery

If you forget your password, NDAX provides a secure recovery process. You can initiate password reset by clicking the "Forgot Password" link on the login page.

A password reset link will be sent to your registered email address. For security reasons, this link expires after a limited time, so be sure to complete the process promptly.

Login Security Best Practices

Following these security practices will help protect your NDAX account and digital assets:

Strong Passwords

Use a unique, complex password that includes uppercase and lowercase letters, numbers, and special characters.

Device Security

Ensure the devices you use to access NDAX are secure, updated, and free from malware.

Network Safety

Avoid using public Wi-Fi networks when accessing your account. Use a secure, private connection instead.

Regular Monitoring

Regularly check your account activity and enable notifications for login events.